Careers at Optima Family Services
Join a team committed to dignity, independence, safety, and person-centered support for adults with intellectual and developmental disabilities.
Optima Family Services is seeking compassionate, dependable, and qualified professionals who are committed to supporting adults with intellectual and developmental disabilities. Team members must be reliable, person-centered, respectful, and willing to follow DDA requirements, agency policies, and participant-specific support plans.
Why Work With Optima?
Meaningful Work
Make a real impact in the lives of participants and families.
Person-Centered Culture
We center each participant's preferences, goals, and dignity.
Supportive Team
Collaborative, respectful environment with strong communication.
Training & Development
DDA-required and participant-specific training provided.
Community-Based Model
Support participants in their homes and communities.
Quality-Focused Operations
Compliance, quality, and continuous improvement built in.
Now Hiring
Owner / Program Director
Provides executive leadership and operational oversight for Optima Family Services. Responsible for DDA compliance, service delivery, staffing, quality assurance, policy implementation, participant safety, referral relationships, and overall program performance.
Owner / Program Director
Provides executive leadership and operational oversight for Optima Family Services. Responsible for DDA compliance, service delivery, staffing, quality assurance, policy implementation, participant safety, referral relationships, and overall program performance.
Key Duties
- ▸Oversee agency operations
- ▸Ensure compliance with DDA requirements
- ▸Supervise leadership and support staff
- ▸Monitor service quality and participant safety
- ▸Coordinate referrals and stakeholder relationships
- ▸Ensure policies and procedures are implemented
- ▸Review documentation, incidents, and corrective actions
- ▸Support business growth and program sustainability
Qualifications
- ▸Experience working with adults with developmental disabilities
- ▸Leadership or management experience preferred
- ▸Knowledge of person-centered services preferred
- ▸Strong communication and organizational skills
- ▸Ability to oversee compliance, staffing, and service delivery
RN Case Manager / Delegating Nurse
Provides health-related oversight for participants who require nursing assessment, care planning, staff training, nursing delegation, and monitoring of delegated nursing tasks.
RN Case Manager / Delegating Nurse
Provides health-related oversight for participants who require nursing assessment, care planning, staff training, nursing delegation, and monitoring of delegated nursing tasks.
Key Duties
- ▸Review participant health needs
- ▸Develop or review nursing care plans and protocols
- ▸Train staff on participant-specific health needs
- ▸Delegate nursing tasks when appropriate
- ▸Monitor staff performance of delegated tasks
- ▸Provide follow-up, supervision, and remediation
- ▸Coordinate with the Program Director regarding health and safety concerns
- ▸Ensure compliance with applicable nursing delegation requirements
Qualifications
- ▸Current Maryland Registered Nurse license
- ▸Experience with developmental disability services preferred
- ▸Knowledge of nursing delegation requirements
- ▸Ability to train and supervise direct support staff
- ▸Strong documentation and communication skills
Direct Support Staff
Provide hands-on Personal Supports to adults with intellectual and developmental disabilities in home and community-based settings. Support daily living skills, community participation, personal care, safety, independence, and Person-Centered Plan goals.
Direct Support Staff
Provide hands-on Personal Supports to adults with intellectual and developmental disabilities in home and community-based settings. Support daily living skills, community participation, personal care, safety, independence, and Person-Centered Plan goals.
Key Duties
- ▸Provide Personal Supports based on the participant's plan
- ▸Assist with daily living skills and routines
- ▸Support community participation
- ▸Assist with personal care when appropriate
- ▸Document services accurately and timely
- ▸Report incidents, concerns, and changes in condition
- ▸Follow participant-specific plans and agency procedures
- ▸Provide incidental transportation when assigned and qualified
Qualifications
- ▸Must meet DDA and agency staff requirements
- ▸CPR and First Aid certification required
- ▸Background checks required
- ▸DDA-required training required
- ▸Person-Centered Plan-specific training required
- ▸Valid driver's license and automobile insurance required when providing transportation
- ▸Medication Technician certification required when administering medications or performing delegated nursing tasks
Respite Staff
Provide short-term support to participants while giving families and primary caregivers relief from caregiving responsibilities. Ensure participant safety, comfort, dignity, and engagement during respite service delivery.
Respite Staff
Provide short-term support to participants while giving families and primary caregivers relief from caregiving responsibilities. Ensure participant safety, comfort, dignity, and engagement during respite service delivery.
Key Duties
- ▸Provide safe and respectful respite support
- ▸Follow participant-specific preferences and support needs
- ▸Assist with daily routines and personal care when needed
- ▸Support recreational, social, or community activities
- ▸Maintain participant dignity and privacy
- ▸Document services accurately
- ▸Report incidents, concerns, and changes in condition
- ▸Follow agency procedures and participant-specific instructions
Qualifications
- ▸Must meet DDA and agency staff requirements
- ▸CPR and First Aid certification required
- ▸Background checks required
- ▸DDA-required training required
- ▸Participant-specific training required
- ▸Medication Technician certification required when administering medications or performing delegated nursing tasks
- ▸Valid driver's license and automobile insurance required if transportation is assigned
Chief Financial Officer
Supports financial planning, billing oversight, payroll coordination, budgeting, financial reporting, and fiscal monitoring for Optima Family Services.
Chief Financial Officer
Supports financial planning, billing oversight, payroll coordination, budgeting, financial reporting, and fiscal monitoring for Optima Family Services.
Key Duties
- ▸Support financial planning and budgeting
- ▸Monitor revenue, expenses, and cash flow
- ▸Support billing oversight and documentation reconciliation
- ▸Coordinate payroll processes
- ▸Maintain financial reports
- ▸Support compliance with funding and operating reserve requirements
- ▸Assist with financial projections and business planning
- ▸Provide financial guidance to the Owner / Program Director
Qualifications
- ▸Experience in finance, accounting, billing, or business administration preferred
- ▸Knowledge of healthcare or human services billing preferred
- ▸Strong attention to detail
- ▸Ability to maintain confidentiality
- ▸Strong organizational and reporting skills
Apply Online
To apply for a position with Optima Family Services, please complete the online employment application.
Application link to be updated.
Equal Opportunity Statement: Optima Family Services, LLC is an equal opportunity employer. We are committed to creating a respectful, inclusive, and professional workplace.